Customer Support & Contact
Cloud Cubix — Client Assistance Portal
At Cloud Cubix, we are dedicated to bringing you the customer service you expect, want, and deserve. If you require technical assistance, want to modify your hosting configuration, or have questions regarding your automated services, our customer care specialists are available through the channels below.
I. Real-Time Assistance
Local: 405-546-5334
Operating Hours (CST):
M-F: 7:00 AM - 11:00 PM
Saturday: 9:00 AM - 6:00 PM
II. Support Tickets & Department Response
Active customers are encouraged to submit a formal support ticket via the secure Billing and Support Portal for the fastest and most secure diagnostic response.
- ???? Availability: Ticket submission, server network tracking, and client billing areas are accessible 24/7/365.
- ⚡ Response Benchmark: Our standard response window is 24-48 hours. While our dispatchers typically answer significantly faster to ensure your network stability, active deployment queues can occasionally impact general delivery times.
III. Direct Departmental Emails
If you are experiencing portal lockout issues or are a prospective customer checking on bundled VoIP or cPanel promotions, you can directly email our dedicated departments. From the web to the wire, we got you.
⚖️ Compliance, Legal & Abuse
For critical issues regarding systematic network abuse, data privacy regulations, or copyright infringement warnings, please drop full server logs and compliance evidence to our specialized network review desk. All users must operate in full compliance with our official Terms of Service.
Cloud Cubix
Providing Premium Business Communications & Web Solutions
