Privacy Policy
Last Updated: May 2026
Protecting your private information is our priority[cite: 1]. Cloud Cubix LLC (“Cloud Cubix,” “we,” “us,” or “our”) is committed to protecting your privacy[cite: 2]. This Privacy Policy explains how we collect, use, and safeguard information when you use our web hosting, VoIP, SMS, and related business services[cite: 2]. By using the Cloud Cubix website and Services, you consent to the data practices described in this statement[cite: 1].
I. Information We Collect
To better provide you with requested products and services, Cloud Cubix may collect personally identifiable information[cite: 1]. This occurs when you voluntarily provide it to us, such as when registering for an account or purchasing services[cite: 1].
- First and Last Name[cite: 1]
- Mailing and Business Address[cite: 1, 2]
- E-Mail Address and Phone Number[cite: 1]
- Billing and Credit Card Information[cite: 1]
- IP Addresses and device location[cite: 1, 2]
- System logs and device identifiers[cite: 2]
- Communication metadata purely for delivery[cite: 2]
- Usage amounts and call destinations[cite: 2]
???? II. VoIP & SMS Specific Data (CPNI)
Customer Proprietary Network Information: Under federal law, you have a right, and we have a duty, to protect the confidentiality of your technical configurations, call destinations, and usage amounts[cite: 2]. We maintain metadata (logs) only as required for billing and regulatory compliance[cite: 2].
III. Use of your Personal Information
Cloud Cubix collects and uses your personal information to operate and deliver the services you have requested[cite: 1]. We may also use your information for the following:
- To inform you of other products or services available from Cloud Cubix and its affiliates[cite: 1].
- To facilitate purchase transactions via 3rd-party providers such as PayPal and Stripe[cite: 1].
- To provide technical support, prevent fraud, and ensure accurate E911 routing[cite: 2].
IV. Data Sharing & Disclosure
Cloud Cubix does not sell your personal information[cite: 2]. Your data is shared only under the following circumstances:
- ???? Infrastructure Partners: To facilitate global call routing and SMS delivery via our service partners[cite: 2].
- ???? Legal Necessity: In response to lawful requests such as subpoenas or to cooperate with law enforcement[cite: 2].
VI. HIPAA & Sensitive Data
As stated in our Terms of Service, Cloud Cubix is not HIPAA compliant[cite: 2]. Users are strictly prohibited from using our Services to store Protected Health Information (PHI) or sensitive medical data[cite: 2].
VII. Data Retention
User website content and files are typically deleted 30 days after account termination[cite: 2]. Certain billing, tax, and registration data may be retained longer for legal compliance and historical records[cite: 1, 2].
