Acceptable Use Policy (AUP) Print

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Acceptable Use & Abuse Policy

Cloud Cubix LLC — Last Revised: May 2026

Policy Scope: This AUP governs your use of all Services and is incorporated by reference into Cloud Cubix's Terms of Service. Use of Services constitutes agreement to comply with all local, state, and international laws.

The Services provided by Cloud Cubix LLC and its affiliates may only be used for lawful purposes. Failure to respond to communications from our abuse department within forty-eight (48) hours may result in immediate service suspension or termination.

I. VoIP & Messaging Specific Prohibitions

  • Illegal Robocalling & SPIT: Unsolicited bulk voice messaging, Spam over Internet Telephony (SPIT), or telemarketing violating "Do Not Call" registries is strictly prohibited.
  • Toll Fraud Prevention: Any effort to circumvent billing, hack accounts for long-distance calls, or engage in traffic pumping is grounds for immediate termination.
  • SMS Compliance & Opt-Out: All messaging must comply with 10DLC regulations, including mandatory "STOP" opt-out mechanisms.
  • E911 Requirement: Users must maintain an accurate physical address; failure to provide accurate data may result in emergency routing failures.

II. Web Hosting & Content Restrictions

  • Malicious Content: Storage or publication of viruses, Trojans, malware, phishing sites, or identity theft materials is prohibited.
  • Illegal Material: We do not host pornography, hate speech, child sexual abuse material (CSAM), or unlicensed copyrighted materials (Warez/Torrents).
  • Intellectual Property: Infringing the proprietary rights of others or publishing copyrighted material without permission or proper credit is a violation.
  • High-Risk Services: Hosting of IRC servers, Tor Exit Nodes, or public Proxy/VPN services is prohibited due to network abuse potential.

III. Security & Network Integrity

Any account found performing unauthorized system access, hacking, or port scanning will be PERMANENTLY BANNED without the ability to regain account access.
  • Account Responsibility: Users are responsible for all activity originating from their account and must maintain complex, confidential credentials.
  • Resource Abuse: You may not consume excessive server or network resources that interrupt service for other customers.
  • Automated Monitoring: Cloud Cubix utilizes automated security systems to monitor for malicious patterns (malware, brute force, VoIP fraud) as a condition of service.

IV. Storage of Backups

Our Services are designed to host active websites, not to serve as a general data repository or backup solution.

  • Exceptions: Active site files, emails, and data directly pertaining to your site(s) are permitted.
  • Cleanup: Cloud Cubix reserves the right to remove non-compliant backups with or without notice.

V. Domain Registrations & Use

Violations result in immediate domain cancellation without refund.

  • Cybersquatting: Registration of domain names for infringing upon established trademarks is prohibited.
  • ICANN Compliance: All registrants must comply with the ICANN Registration Data Policy. False WHOIS information is grounds for deactivation.

VI. COPPA Compliance & Age Restrictions

Cloud Cubix services are intended strictly for business use. We do not knowingly collect information from children under the age of 13. If you are under 18, you may not use these services.

VII. Infrastructure & IP Reputation

  • IP Blacklisting: If your activity results in the blacklisting of a Cloud Cubix IP (Spamhaus, Barracuda, etc.), your account will be terminated without refund. You may be held liable for delisting fees.
  • DDoS Provocation: We reserve the right to terminate accounts that are frequent targets of attacks that disrupt service for others.
  • Data Access: Upon termination for an AUP violation, Cloud Cubix is under no obligation to provide backups; content will be purged immediately.

⚖️ Enforcement & Legal Cooperation

Authorities: Cloud Cubix LLC will cooperate fully with law enforcement and will provide information, including logs and user data, in response to valid subpoenas and court orders.

Violations: Violations result in immediate suspension or permanent termination of services without refund, at the sole discretion of Cloud Cubix.

VIII. Reporting Abuse

To report malicious activity (spam, phishing, hacking, harassment, or VoIP abuse), please submit evidence logs to our compliance team.

SUBMIT REPORTS TO:
abuse@cloudcubix.biz

Cloud Cubix LLC

Operatng under the principle of absolute integrity and network stability.


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